Terms & Conditions

B. User Accounts

To enhance your shopping experience, Glow Haven requires customers to create user accounts for placing orders, tracking purchases, and managing preferences. When creating an account:

• You agree to provide accurate and up-to-date information.
• You are responsible for maintaining the confidentiality of your account details, including your password.
• Any unauthorized access or activity under your account must be reported to us immediately.

Glow Haven will not be liable for any loss or damage arising from failure to protect your account credentials.

C. Usage and Access

Our website and services are for personal, non-commercial use. You may not reproduce, resell, or redistribute any products or content from Glow Haven without explicit permission.

Customers must refrain from using the platform for any unlawful purpose, including activities that disrupt or damage our website’s security or functionality. We monitor all user activity to ensure compliance.

Glow Haven reserves the right to take legal action against any unauthorized use of our website, products, or intellectual property.

D. Payment and Billing

Glow Haven accepts all major credit/debit cards, PayPal, and other trusted payment methods. All transactions are processed securely using industry-standard encryption technology.

• Orders will not be processed until full payment is received.
• Prices include applicable taxes unless stated otherwise.
• Billing information must be accurate to prevent delays.

For subscriptions or recurring orders, payments will be charged automatically unless canceled at least 24 hours before renewal. Refund policies apply as outlined in our Return Policy.

E. Returns, Refunds, and Cancellations

We aim to ensure complete satisfaction with your Glow Haven experience. Orders can be canceled before shipment. Once shipped, items are eligible for return under the following conditions:

• Items must be returned within 14 days of delivery in their original condition and packaging.
• Personalized or custom-made items are non-refundable.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds are processed within 5-7 business days after receiving the returned item. For cancellations of subscriptions, notify us before the next billing cycle.

F. Data Privacy & Security

Your privacy is of utmost importance to us. Glow Haven collects, stores, and processes your personal information in accordance with our Privacy Policy.

We use secure systems to protect your data from unauthorized access, ensuring it is only used for purposes such as fulfilling orders, improving services, and communicating updates.

G. Intellectual Property

All content on the Glow Haven website, including images, product descriptions, branding, and designs, is the exclusive property of Glow Haven.

Unauthorized reproduction, distribution, or use of any content is strictly prohibited and may result in legal action.

H. Updates to Terms

Glow Haven reserves the right to modify these Terms & Conditions at any time to reflect changes in our services, legal obligations, or customer needs. Updates will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions or need further assistance, please contact our team:

Glow Haven
Email: [email protected]
Phone: +91 98765 43210
Address: 16-B, Nazareth Apartments, 400016, Bhagoji Keer Marg, Mumbai, India